Terms of service

Last updated: 2026-08-06

These Terms of Service govern your use of kecela.com and any purchase you make from Kecela. By using this store you agree to them. Please read them.

1. The store

kecela.com is operated by Kecela from 4453 Ingram Road, Miami, MO 65344, United States. Throughout these terms, "we", "us" and "our" refer to Kecela, and "you" refers to you, the visitor or customer.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. By ordering you confirm that the payment method you use belongs to you or that you are authorised to use it.

3. Products and descriptions

We describe our products as accurately as we can. Photographs are representative; colours can vary between screens, and dimensions are approximate unless stated otherwise. We do not warrant that every description is entirely free of error.

4. Pricing and availability

All prices are in USD. Sales tax is calculated at checkout, not included in the displayed price. Prices and availability can change without notice. If a product is listed at an incorrect price we may cancel the order and refund you in full, even after the order is confirmed.

5. Orders

Your order is an offer to buy. We accept it when we send you a confirmation email. We may decline or cancel an order where the product is unavailable, where we suspect fraud, or where there has been a pricing or description error. If we cancel, you are refunded in full.

6. Payment

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, PayPal. Payment is taken when you place your order. Details of how payments are handled are in our Payment Policy.

7. Shipping and delivery

Delivery terms, timeframes and what happens to delayed or lost parcels are set out in our Shipping Policy, which forms part of these terms.

8. Returns and refunds

Your return rights and our refund timeframes are set out in our Return and Refund Policy, which forms part of these terms.

9. Your account

If you create an account you are responsible for keeping your password confidential and for anything done through your account. Tell us promptly if you think it has been compromised.

10. Acceptable use

You agree not to use this store to break the law, infringe anyone's rights, transmit malware or harmful code, scrape or harvest data, interfere with the store's operation or security, or impersonate another person.

11. Intellectual property

The content of this store, including text, photographs, graphics, layout and the Kecela name and marks, belongs to us or our licensors. You may not copy, republish or use it commercially without our written permission.

12. Third-party services

This store uses third-party services for payment, shipping, tracking and analytics. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party content or practices.

13. Links to other sites

Where we link to other websites, we do so for convenience. We do not control them and are not responsible for their content.

14. Errors and omissions

The store may occasionally contain typographical errors or inaccuracies, including in product descriptions, pricing and availability. We reserve the right to correct them and to update information at any time without prior notice.

15. Disclaimer of warranties

This store and its products are provided on an "as is" and "as available" basis. To the extent permitted by law we make no warranties of any kind, express or implied, regarding uninterrupted or error-free operation. See also our Disclaimer.

16. Limitation of liability

To the fullest extent permitted by law, Kecela is not liable for indirect, incidental, special or consequential damages arising from your use of this store or from any product purchased. Where liability cannot be excluded, it is limited to the amount you paid for the product concerned.

17. Indemnification

You agree to indemnify and hold Kecela harmless from any claim or demand arising out of your breach of these terms or your violation of any law or third-party right.

18. Severability

If any provision of these terms is found unenforceable, that provision is severed and the remaining provisions continue in full force.

19. Termination

We may suspend or terminate your access to the store at any time if you breach these terms. Provisions that by their nature should survive termination will survive it.

20. Changes to these terms

We may update these terms. The version published on this page at the time you place an order is the version that applies to that order.

21. Governing law

These terms are governed by the laws of Missouri, United States, without regard to conflict of law principles. Any dispute will be handled in the courts of that jurisdiction.

22. Privacy

How we handle your personal information is set out in our Privacy Policy.

23. Contact

Questions about these terms can be sent to support@kecela.com or submitted through our contact form.